How to shop

To make a purchase, simply add the selected product to your cart, enter your contact, shipping, and payment details, and place the order.

PAYMENT:  

The package is shipped only after the order has been paid for. Payment is accepted only via bank transfer (Payment via Stripe will be possible during the week)

TRANSPORT OF GOODS:

Transport is possible via PPL to Austria, Germany, Poland:

Shipping and packaging are included in the price 12 EUR.

Personal collection is also possible at Bozkov 10, 512 13 Bozkov. It is necessary to make an appointment in advance for collection!

(e-mail: info@keramikka.cz  or  tel. 605307236)

WHAT TO DO IF CERAMICS ARRIVE BROKEN:

If the ceramics are broken in the package, do not hesitate to contact me by email: info@keramikka.cz, no later than 24 hours after receiving the package. Please include the order number in the email and take a photo of the broken product, including the package in which the ceramics arrived. We will then resolve everything together. If you contact us more than 24 hours after receiving the package, this will no longer be accepted. Thank you in advance for your understanding.

Payment details (bank transfer) for foreign payments are at the end of this page (see payment details). 

In case of any difficulties with payment, please do not hesitate to contact me.

IBAN: CZ26 0100 0001 2326 0649 0277

SWIFT: KOMBCZPP

Note the invoice/order number.